Four kinds of decoration problems 愁煞 业主 业主 业主 业主 业主 业主

A survey of problems that occurred in home improvement found that: the design drawings are not enough detail, construction is added excessively, delivery is not timely or goods are in error, and after-sales services cannot keep up with these four major issues, becoming more than half of the surveyors encountered during the renovation process. The most headache thing.

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Question one

80% of consumers believe that design drawings are not detailed

With the gradual improvement of the quality of living, consumer expectations for home improvement design are also increasing. In this survey, nearly 60% of consumers are willing to pay for the design fee involved in the brand home improvement company. Among them, 70% or more consumers are willing to bear the design price within 50 yuan per square meter, and 46% of the participants Think that designers can play a "finishing touch" role in the home improvement process. Out of trust, there are also 46% of participants willing to allow designers to accompany the building materials market or building materials supermarket to purchase the main materials. However, it is regrettable that more than 80% of consumers think that the design drawings provided by home improvement companies' designers are not comprehensive and detailed.

Question two

80% of consumers encounter renovation additions

Everyone often expects that the decoration company can adopt high standards of construction technology, and at the same time, it can also benefit from the decoration price. In the feedback of many readers and participating users, the reporter found that most of the participants were most worried about hidden projects, material adulteration and construction quality. In the renovation process, more than 80% of the participants encountered new charges.

What is gratifying is that for the development of the overall home improvement industry, most consumers still give a certain degree of recognition. Among them, the blue diamond project decorated with the peak of the industry and the standard project of Qidada Decoration have become familiar with the “brand project”. Participants reflected that waterproofing of bathrooms, wall and floor tiles of kitchens and toilets, renovation of waterways and circuits, and wiring were among the most interesting aspects of renovation projects.

Question three

More than 70% of consumers are troubled by "goods"

Today's home improvement companies have gone from simple decoration to the whole home. They not only sell the main materials, but even furniture, curtain fabrics and home appliances. However, 70% of consumers said that when a home improvement company purchases decorative materials, they are bothered by the fact that the delivery is not timely or the goods are in error.

The survey results showed that more than 90% of the participants were even concerned about the accessories brands in the decoration. More than half of consumers believe that through the home improvement company purchasing building materials products worry and even discount. 23% of the participants were very satisfied with the brand, quality, and variety of building materials products provided by the home improvement company. 46% of the participants were satisfied with the brand, quality and variety of building materials products provided by the home improvement company. .

Question four

60% of consumer decoration problems difficult to solve

Most consumers expressed that they are paying more attention to the quality of service provided by home improvement companies in the context of homogenization. The investigation shows that more than 50% of the disputes currently occur due to too many additions during the construction process. About 24% of consumers are the key to disputes because of the post-decoration wall cracking, cracking of wooden products, and loose tiles. As a result, more than 60% of the participants considered that the quality of the project after the renovation was difficult for the home improvement company.

In summary, consumers still have a lot of dissatisfaction and requirements for home improvement companies, but from another angle, they can also show that home improvement companies have many aspects and methods that can be improved. In comparison, brand home improvement companies have more advantages and strengths. Do better.

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