Identify 12 kinds of serious quality problems of furniture and can be returned in full within 90 days
Identify 12 serious quality problems of furniture
The reporter noticed that the "Regulations" specified 12 serious quality problems of furniture products in the appendix, and provided an effective reference for consumers, operators and producers to define "what are the serious quality problems of furniture products".
According to the "Regulations", the following 12 cases of furniture products can be defined as serious quality problems: broken tenons at the joint of the tenon or loose connection of the embedded connector is not repairable; visible parts are obviously deformed; the structure is loose, which seriously affects the use of the product Performance; there are live insects (except for a small number of worm holes that do not affect the appearance quality, and can prove that they have been treated with insecticides); the main parts are broken or damaged; there is decay that affects the appearance quality, structural strength and hygiene, such as : Wood or liner mildew and decay; there are cracks that affect the structural strength or appearance of the product; the mechanism locking device fails, affecting personal safety; the exposed periphery of the glass is not edged; the glass breaks under normal use; the human contact parts are Acute angles or gaps (non-technical) that may cause injury, such as: spring puncturing the pad surface, breaking the spring; breaking the leather surface.
If you have serious quality problems, you can return the full amount within 90 days
Article 10 of the "Regulations" states that within 90 days from the date of delivery, a serious quality problem occurs, and consumers can choose to return, exchange, or repair. When returning the goods, the payment shall be refunded at one time at the original purchase price, and no depreciation fee shall be charged. Article 11 points out that within 180 days from the date of delivery of the goods, serious quality problems occur and consumers can choose to exchange or repair. When exchanging goods, consumers should exchange goods of the same specifications, models, and types for free.
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